A considered approach to data.

About this notice

This notice explains how Rukoro Advisory, as operator of this website, handles personal information when you visit the site or contact us. It applies to website enquiries and related correspondence. A separate notice or engagement agreement may apply if you become a client.

Information we collect

If you contact us, we may receive your name, organisation, email address, area of interest, message and any other information you choose to provide. Our website host may also process limited technical information, such as IP address, browser or device information, requested pages, dates and times, for security, reliability and service delivery.

How we use information

We use personal information to understand and respond to enquiries, consider whether we may be able to work together, keep appropriate business records, protect the website and comply with legal obligations. Where applicable, we rely on your request for pre-engagement steps, our legitimate interests in operating and developing the practice, consent where requested, and compliance with law.

Cookies and analytics

We do not currently use advertising cookies, behavioural tracking or a website analytics service. Essential hosting and security functions may process limited technical information needed to operate and protect the site. If this changes, we will update this notice and, where required, ask for consent.

Sharing and service providers

We do not sell personal information. We may share it with service providers that support website hosting, email or secure enquiry delivery, and with professional advisers or public authorities where reasonably necessary or legally required. Providers may use information only to deliver their services to us and are expected to protect it appropriately.

International processing

Some providers may process information outside the country in which you are located. Where applicable law requires it, we use contractual or other appropriate safeguards for those transfers.

Retention

Enquiries and related correspondence are normally kept for no longer than 24 months after the last meaningful contact, unless a longer period is reasonably required for an engagement, legal obligation, dispute or legitimate administrative need. Technical logs are retained in line with the relevant hosting or security provider’s retention settings.

Your choices and rights

Depending on the law that applies to you, you may have rights to request access to, correction or deletion of your personal information, or to object to or restrict certain processing. You may withdraw consent where processing relies on consent. You may also have the right to raise a concern with a competent privacy or data-protection authority. These rights may be subject to lawful exceptions.

Security and sensitive information

We use reasonable administrative and technical safeguards, but no internet transmission is completely secure. Please do not send passwords, financial account details, special-category personal information or confidential client material through the website enquiry form.

Children

This website is intended for business audiences and is not directed to children. We do not knowingly seek personal information from children through the site.

Changes and contact

We may update this notice as the website or our practices change. The effective date above identifies the current version. For a privacy question or request, email tjisuta@rukoro.com.